Easy Ways to Automate F-Commerce Orders and bKash Payments
2 min read
Why Is Taking Orders Such a Hassle?
In F-commerce, the same questions come up repeatedly every day: What is the price? How many days for delivery? Which address should it be sent to? Handling these manually is time-consuming.
A Simple Order Flow with Chatbots
- Customer selects a product.
- The bot asks for their name, phone number, and address.
- Confirms the order by showing an order summary.
- Sends payment instructions (such as bKash).
- You receive the order in your dashboard or Google Sheet.
bKash Payment
Most buyers in Bangladesh feel comfortable paying via bKash. Payments can be accepted through bKash using a Bengali chatbot, removing the need for international cards.
Abandoned Cart Recovery
Reminding customers who left items in their cart helps recover many lost orders.
The Result
Order processing becomes faster, mistakes are reduced, and your team gets more time to focus on delivery and customer service.
