How to set up auto reply on your Facebook Page
2 min read
Why auto reply matters
When someone asks the price of a product on Facebook, every minute of delay lowers their interest. Auto reply removes that delay.
Types of inbox auto reply
- Welcome message: greet anyone who writes for the first time.
- Keyword reply: a fixed answer when someone writes "price", "address" or "order".
- Menu buttons: customers tap to see the catalogue or delivery charges.
Comment auto reply
When someone comments "price?" on a post, the bot can reply under the comment and bring the customer into the inbox. You no longer answer comments one by one.
Setup steps
- Log in to Bangla Chatbot and connect your Facebook Page.
- Write a welcome message in the Messenger bot.
- Define keywords and replies.
- Turn on comment automation and choose the posts.
- Test it, then go live.
Tips
- Keep replies short and clear.
- Always offer "talk to a human".
- Use images and buttons, not only text.