Assign and join
Give each chat an owner and let teammates join.
One shared inbox for every customer conversation
See your chats from every channel in one list, assign owners and leave private notes for your team.
Assign and join
Private notes
What you can do
Private notes
Keep context the customer never sees.
Labels and fields
Tag and segment people right inside the thread.
Bot or human
Pause the bot, reply yourself, then resume.
How it works
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01
Open the tool
Find it inside your dashboard.
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02
Set it up
Choose what should happen and when.
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03
Let it run
Check results and adjust any time.
Common questions
Can my whole team use it?
Yes. Add team members and give each their own access.
Do I need to know how to code?
No. You build everything on a visual canvas, and developers are only needed for custom integrations.
Can a person take over a chat?
Yes. Pause the bot for any conversation and reply yourself, then switch it back on.
Explore more: Product
Ready to try it on your own business?
Open a free account, connect your channel and build your first flow in minutes.