Frequently asked questions
What is a chatbot and how will it help my business?
A chatbot is software that answers customer messages and comments on your Facebook Page and Instagram automatically. You get round-the-clock support, order taking and lead capture without replying to every message yourself.
Can I use Bangla Chatbot fully in Bangla?
Yes. The bot replies in Bangla, flows you build can be written in Bangla, and our support speaks Bangla.
Does it work on Instagram too?
Yes. On an Instagram business account linked to your Facebook Page you can run DM bots, comment automation and posting.
Can I pay with bKash?
Yes. Users in Bangladesh can pay for their subscription through bKash. No international card is needed.
Do I need to know coding to build a chatbot?
No. The drag-and-drop visual flow builder lets you build bots without code.
How do I connect my Facebook Page?
Log in, open the "Facebook & Instagram" menu and press "Login with Facebook". Pick the Pages and Instagram accounts you want to use, grant the permissions, and you are connected.
Is there a risk of my Page being banned or restricted?
Bangla Chatbot uses the official Messenger Platform API, so it can be used safely within Meta policies. It is important to follow the Facebook messaging policies.
How long does it take to get started?
Opening an account, connecting a Page and launching your first bot usually takes only a few minutes.