The Important Benefits of Having a Chatbot on Your Site
The reasons site owners integrate chatbots into their websites may vary slightly, but the overall benefits are numerous. Chatbots are growing in popularity daily. By automating processes and improving efficiency, they make things easier for both customers and business owners. As a result, chatbots are rapidly becoming one of the most preferred marketing tools. With […]
Social Media customer Service Best Practices
A significant portion of customers today are active social media users. This is evident from the fact that the number of daily active social media users worldwide has surpassed 1.5 billion. Recent analyses predict that this number will grow to over 3 billion within the next two years. Businesses are investing heavily in social media […]